Bitch and Moan

[quidditchgrrl]

Oh, my love of Christmas knows no bounds...

The week before Christmas, as anyone who's worked in retail/public service knows, is the literal definition of hell.  People behave so badly and act so crazy, even a seasoned professional ends up shaking their head in disbelief.

Yesterday was the screaming banshee, for whom I ruined Christmas by making them pay $7 in late fees, then not letting them take 15 videos on one card so everyone would have three movies to watch on the trip to New York.  And yes, the quote was, "are you going to ruin our Christmas trip for us?"

Since you put it so nicely, YES I AM!  :-D

Today.  Well, today was the march of the mentally unstable.  Crazy lady #1 wanted to schedule a poetry reading at the library.  She's been writing since high school, she says, and she would like to read it for people.  HUNDREDS of poems.  Then she walked around talking to herself for about an hour, engaging anyone who came within ten feet of her.  Kind of hilarious.  Okay, really hilarious.

Crazy man came in to discuss our new increase in borrowing limits and fines...ad infinitum...I still don't think he understood that if you bring your items back on time, you won't have to pay anything.  That wasn't so funny.  -.-

Crazy lady #2 also wandered around, talking to herself in that crazy, distracted way that many post-menopausal women do.  She also wanted a job, and thought that maybe I would put in a good word for her, since we'd just met.  I told her I'd see what I could do.

Also:  if you don't bother to call the library and ask if we accept replacement items, don't get pissy when I tell you no, we don't accept replacement copies.  I don't care if you paid extra for a library binding.  And when you sneer "Merry Christmas" in my face, don't be surprised when I don't return it.  You'll just have to be satisfied with a mild "have a good day."

I think Merry Christmas is the worst thing anyone can say to me anymore.  There is always an agenda behind it.  "Happy Holidays" rarely comes with an expectant stare.

Please, treat people nicely all year 'round.  But most especially around the Holidays! 

Comments

[adjudicated.livejournal.com]

I talked with my library today -- somehow I managed to rack up a $110 fine, which is more than the books were originally worth. WAH!

[quidditchgrrl.livejournal.com]

You've probably been hit with the hammer known as Unique Management Services.

Beg for mercy is all I can recommend... :)

[adjudicated.livejournal.com]

I tried -- even using my sick voice! -- but, alas, I owe the money. I set up a payment plan. GRR.

[zoanthropic.livejournal.com]

I know how you feel. I am NOT looking forward to working the rest of the week. *hides*

[mindyfromohio.livejournal.com]

I saw the story about the new fines on the news (Hi! I'm in Ohio!) and thought of you. Didn't think it would be causing you stress *immediately* but then I underestimate the book-borrowing public.

[roguebitch.livejournal.com]

This is why I'm happy to work in a rather controlled environment where I don't have to deal with the public! Borders be damned.

There really *is* no excuse for bad behavior.